I didn't receive my item after making a purchase.

If the purchase was successful, you should be able to find the item in your inventory.Depending on your network connection (Wi-Fi/data) your...

Which payment methods can I use?

For more information on payment methods by each store, please check and contact the customer center directly.[Google Play Customer Center]ht...

I can't purchase anything.

There are various possible reasons why a purchase doesn't work.For details, please contact each store's customer center.Google Play Customer...

A purchase of $1 was made...

To verify your payment method, Google Play and App Store charges you a temporary authorization charge of 1 USD. This is a temporary charge a...

I want to see my purchase history.

You can check your purchase history by:[Google Play]1. Login to Google Play2. Go to "Account"3. "Orders"[Samsung Galaxy Store]1. Run "Galaxy...

What is NC?

NC is an ingame currency that you can use to buy crates and items.You can purchase NC with your favorite payment method to purchase various ...

I want to know about an item's drop rate.

You can check an item's drop rate by touching the magnifying glass icon next to the item.

Razer Gold Redeem code

Please refer to the information below for any problems with the redemption of the Razer Gold code■Case #1: If the item is not given after yo...

What would happen if I get a refund from the Google/Apple store?

If you get a refund for normally purchased items, your account may be suspended.

Is there any way to get NC for free?

Rather than providing NC for free, we have various events on the social community channel or in the game where you can find special rewards!