When faced with a pop-up message saying that your account is permanently banned, please file an inquiry with the form below:
[How to file an inquiry]
1. Start NEW STATE MOBILE
2. Please select Inquiries in the pop-up notification.
3. Click the speech bubble button on the top right side of the lobby to proceed with an inquiry.
[Required Information about the account status]
1. Banned character's nickname:
2. Character ID:
3. Screenshot of the pop-up messaying saying that your account is permanently banned
[Precautions]
NEW STATE MOBILE takes action in accordance with the rules of conduct if any violation of the terms of use is found.
[NEW STATE MOBILE Rules of Conduct]
https://newstate.pubg.com/en/policy/rulesofconduct
[How to file an inquiry]
1. Start NEW STATE MOBILE
2. Please select Inquiries in the pop-up notification.
3. Click the speech bubble button on the top right side of the lobby to proceed with an inquiry.
[Required Information about the account status]
1. Banned character's nickname:
2. Character ID:
3. Screenshot of the pop-up messaying saying that your account is permanently banned
[Precautions]
NEW STATE MOBILE takes action in accordance with the rules of conduct if any violation of the terms of use is found.
[NEW STATE MOBILE Rules of Conduct]
https://newstate.pubg.com/en/policy/rulesofconduct