The game may not update if you are connected to an unstable network or when there's insufficient storage space on your device.
[Free up space]
- Delete cookies and unnecessary apps
[Check your network (Wi-Fi/data) connection]
- The game may not update if you are connected to an unstable network
※ If the issue persists even when you're connected to a strong network, please contact us with the following information.
1. Model name of your mobile device, OS version :
2. Type of network connection (Wi-Fi/data) :
3. When did the issue first happen :
4. Region :
5. Wi-Fi / mobile carrier :
[Free up space]
- Delete cookies and unnecessary apps
[Check your network (Wi-Fi/data) connection]
- The game may not update if you are connected to an unstable network
※ If the issue persists even when you're connected to a strong network, please contact us with the following information.
1. Model name of your mobile device, OS version :
2. Type of network connection (Wi-Fi/data) :
3. When did the issue first happen :
4. Region :
5. Wi-Fi / mobile carrier :